Advance Filing Rules

Contact / Inquiry

• Inquiry on details of Advance Filing Rules

  Please inquire to Japan Customs by the link below
  ▶ Japan Cutoms website on AFR (English)

       

  ▶ Feedback to the Japan Customs

       https://www.customs.go.jp/english/quest/index.htm

   

• Inquiry on system procedures

  ▶Filing via Service Provider
  　　Please contact your Service Provider

  ▶Domestic NACCS users
  　　NACCS Center Helpdesk (Japanese only)

   

• Inquiry in case of problem in filing due to system failures

  Please refer to the document in Japan Customs website
      “Require procedures where it is difficult to electronically file cargo information through NACCS due to disasters or system failure, etc.”

   

• Inquiry on Customs Advance Notice

  Please contact Japan Customs using the contact information discribed in the notice message.

   

• Inquiry on Application for cargo discharge permission

  Please refer to the document on Japan Customs website
      “Application for cargo discharge permission”
   

• Confirm status of Reporter ID

  Please contact your Service Provider