Contact / Inquiry
- Inquiry on details of Advance Filing Rules
Please inquire to Japan Customs by the link below
▶ Japan Cutoms website on AFR (English)▶ Feedback to the Japan Customs
https://www.customs.go.jp/english/quest/index.htm
- Inquiry on system procedures
▶Filing via Service Provider
Please contact your Service Provider▶Domestic NACCS users
NACCS Center Helpdesk (Japanese only) - Inquiry in case of problem in filing due to system failures
Please refer to the document in Japan Customs website
“Require procedures where it is difficult to electronically file cargo information through NACCS due to disasters or system failure, etc.” - Inquiry on Customs Advance Notice
Please contact Japan Customs using the contact information discribed in the notice message.
- Inquiry on Application for cargo discharge permission
Please refer to the document on Japan Customs website
“Application for cargo discharge permission”
- Confirm status of Reporter ID
Please contact your Service Provider
PDFの閲覧にはAdobe System社の無償のソフトウェア「Adobe Reader」が必要です。下記のAdobe Readerダウンロードページから入手してください。
Adobe Readerダウンロード